A Different Approach to Facials
You won't find "Diamond Deluxe" or "Platinum Paradise" facials here. We don't believe in marketing gimmicks or making you guess which fancy-sounding package might work for your skin.
Instead, we take a straightforward, professional approach: we assess your skin and customize the treatment based on what it actually needs.
Why This Matters
Your skin changes. What it needed last month might not be what it needs today. Seasonal changes, stress, hormones, diet—everything affects your skin differently at different times.
A pre-packaged "anti-aging facial" can't account for the fact that your skin might need deep hydration this visit and gentle exfoliation the next. Our personalized approach ensures you're always getting exactly what your skin needs right now, not what a marketing department thought sounded appealing.
What to Expect During Your Facial
Every facial appointment follows a professional, structured approach while remaining completely customized to your needs.
Skin Assessment
We begin by evaluating your skin type, current condition, and any concerns you're experiencing
Deep Cleansing
Professional cleansing removes makeup, oil, and impurities to prepare skin for treatment
Customized Exfoliation
Gentle to intensive exfoliation based on your skin's tolerance and needs
Extractions (If Needed)
Professional extraction of blackheads and congestion when appropriate
Targeted Treatments
Serums, masks, and treatments selected for your specific concerns
Massage & Relaxation
Facial massage to improve circulation and enhance product absorption
Hydration & Protection
Moisturizers and treatments to lock in results and protect your skin
Homecare Guidance
Recommendations for maintaining and enhancing your results at home
We Address All Skin Concerns
- Acne & Breakouts — Deep cleansing, extractions, and antibacterial treatments
- Dehydration — Intensive hydration masks and moisture-binding treatments
- Aging & Fine Lines — Collagen-boosting treatments and firming techniques
- Sensitivity & Redness — Gentle, soothing products for reactive skin
- Hyperpigmentation — Brightening treatments and even-tone products
- Dullness — Exfoliation and treatments to restore radiance
- Texture Issues — Smoothing treatments for rough or uneven skin
- Combination Concerns — Customized approach for multiple issues
Facial Treatment Pricing
Choose your time window — we'll customize the treatment to your needs
| Service | Price ($) |
|---|---|
| 60 Minute Facial | 90 |
| 90 Minute Facial | 110 |
| 120 Minute Facial (Includes 1 hr massage & 1 hr facial) | 150 |
| Microdermabrasion | 115 |
| Chemical Peel | 115 |
All treatments include professional-grade Vivier & Oxygen Biological products
Specialized Treatment Options
In addition to our customized facials, we offer specialized treatments for specific concerns.
Microdermabrasion — $115
Microdermabrasion is a mechanical exfoliation technique that removes the outermost layer of dead skin cells, revealing fresh, smooth skin underneath. This treatment uses fine crystals or a diamond-tipped wand to gently abrade the skin's surface, stimulating cell turnover and collagen production.
Best for: Fine lines, rough texture, dull skin, mild acne scarring, sun damage, and uneven skin tone. Microdermabrasion provides immediate visible results with no downtime.
What to expect: The treatment creates a mild suction sensation as dead skin is removed. You may experience temporary pinkness immediately after, which typically fades within a few hours. Most clients see smoother, brighter skin right away, with progressive improvements over a series of treatments.
Chemical Peel — $115
Chemical peels use professional-strength acids to exfoliate deeper layers of skin, addressing more significant concerns than manual exfoliation alone. The specific peel formula is selected based on your skin type, concern, and tolerance.
Best for: Acne and breakouts, hyperpigmentation and dark spots, sun damage, fine lines and wrinkles, uneven texture, and enlarged pores. Chemical peels deliver more dramatic results than surface exfoliation.
What to expect: You may feel a mild tingling or warmth during application. Depending on the peel strength, you may experience flaking or peeling for 3-7 days afterward. Results become visible as skin renews, revealing brighter, smoother, more even-toned skin.
Professional-Grade Products
We use and retail two professional skincare lines chosen for their clinical efficacy and safety.
Vivier (While Supplies Last)
Vivier is a pharmaceutical-grade skincare line developed by Canadian dermatologists. The products contain pharmaceutical concentrations of active ingredients including:
- Vitamin C (L-Ascorbic Acid) — Brightening and antioxidant protection
- Retinol — Cell turnover and anti-aging benefits
- Peptides — Collagen stimulation and firming
- Hyaluronic Acid — Deep hydration and plumping
- Niacinamide — Pore refinement and barrier support
Oxygen Biological (Primary Line)
Oxygen Biological is our primary skincare line, offering medical-grade formulations with advanced delivery systems. The range includes cleansers, serums, moisturizers, and treatment products for all skin types and concerns.
Products are available for purchase during or after your appointment. We'll recommend specific products based on your skin's needs and your homecare routine.
Ready for More Intensive Results?
While facials provide excellent ongoing maintenance and address many skin concerns, some issues benefit from more advanced collagen induction therapy.
Microchanneling (Advanced Microneedling) — $325
Microchanneling is an advanced form of microneedling that activates your skin's own collagen and elastin production through precise vertical stamping channels combined with stem cell-derived growth factors. This creates results similar to PRP "vampire facials" without requiring blood draws—using biotech-derived growth factors instead.
Best for: Fine lines and wrinkles, acne scars and texture issues, hyperpigmentation, surgical scars, stretch marks, and overall skin rejuvenation. Results are progressive and long-lasting because they come from your body's own collagen production, not temporary topical effects.
Why microchanneling instead of traditional microneedling:
- Gentler technique — Vertical stamping motion vs. dragging needles across skin
- Minimal downtime — Typically a few hours of redness vs. 1-3 days with traditional microneedling
- Superior growth factors — Stem cell-derived peptides (similar results to PRP without blood draw)
- More precise — Safe even around delicate areas like eyelids
- Actual structural changes — Creates new collagen, not just surface improvement
- Progressive results — Improvement continues over 4-6 weeks as collagen forms
Frequently Asked Questions
Why don't you give your facials fancy names?
Because marketing gimmicks don't improve your skin—proper assessment and customization do. We'd rather spend our energy on delivering effective treatments than coming up with creative package names.
Your skin is unique and changes over time. What works for someone else might not work for you, and what your skin needed last month might not be what it needs today. By assessing your skin at each appointment and building the treatment around its current needs, we ensure you're always getting exactly what will benefit you most.
You choose the time you want to spend (60, 90, or 120 minutes), and we handle the rest based on professional assessment—not which package name sounds fanciest.
How do I know which facial length to book?
Here's a general guide:
- 60 minutes — A focused facial addressing your primary concerns. Great for regular maintenance or when time is limited.
- 90 minutes — Extended treatment time for more thorough work, additional massage, or multiple targeted treatments.
- 120 minutes — The ultimate relaxation experience including a full hour of body massage plus a full hour of facial treatment. Perfect for special occasions or when you need comprehensive care and relaxation.
If you're unsure, book a 60-minute appointment for your first visit. We can always recommend a longer session for future appointments based on your needs.
What should I expect during my first facial?
Your first appointment includes a thorough skin assessment where we discuss your concerns, goals, and any skin sensitivities. We'll explain what we're doing throughout the treatment and why, so you understand how each step benefits your skin.
The treatment typically includes cleansing, exfoliation, extractions (if appropriate), masks or targeted treatments, massage, and final hydration. You'll leave with specific homecare recommendations to maintain and enhance your results.
Most clients find facials deeply relaxing. It's completely normal to fall asleep during the treatment!
How often should I get a facial?
Most clients benefit from facials every 4-6 weeks. This timing aligns with your skin's natural cell turnover cycle (approximately 28 days) and allows for consistent improvement of concerns like acne, texture issues, or aging signs.
That said, frequency depends on your specific skin concerns and goals:
- Active acne or congestion — Every 3-4 weeks initially, then spacing out as improvement occurs
- Maintenance and prevention — Every 4-6 weeks
- Anti-aging focus — Every 4 weeks for optimal collagen stimulation
- Seasonal tune-ups — Quarterly (every 3 months) at minimum
We'll recommend a schedule based on your skin's response and your personal goals.
Will extractions hurt?
Professional extractions should not be painful when performed correctly. You may feel pressure or mild discomfort, but sharp pain means something is wrong.
We only perform extractions when appropriate—not every facial needs them. When extractions are beneficial, we use proper technique and tools to remove congestion safely without damaging skin. If you have concerns about sensitivity, let us know and we'll adjust our approach accordingly.
Can I get a facial if I have active acne?
Yes! Professional facials can significantly help manage acne. We'll focus on deep cleansing, gentle exfoliation, and extractions to remove congestion while using antibacterial and anti-inflammatory products to calm breakouts.
However, if you're experiencing a severe breakout or cystic acne, it may be better to see a dermatologist first for medical treatment. We can work in conjunction with your dermatologist's care to maintain results.
What's the difference between a facial, microdermabrasion, chemical peel, and microchanneling/microneedling?
Facial — A comprehensive treatment customized to your needs, typically including cleansing, exfoliation, extractions, masks, massage, and hydration. Addresses multiple concerns and provides both therapeutic and relaxation benefits. Results are immediate but primarily surface-level.
Microdermabrasion — A mechanical exfoliation treatment focused specifically on removing dead skin cells and improving texture. More aggressive than manual exfoliation but gentler than chemical peels. No downtime. Results are immediate surface improvements.
Chemical Peel — Uses professional-strength acids to exfoliate deeper layers of skin. More intensive than both facials and microdermabrasion, with more dramatic results but potential for peeling/flaking for several days afterward. Results improve over 1-2 weeks.
Microchanneling/Microneedling — A collagen induction treatment that creates controlled micro-injuries to trigger your body's healing response and new collagen production. This is not a facial—it's a specialized medical-grade treatment. Microchanneling is an advanced form of microneedling that uses vertical stamping (gentler, less trauma) plus stem cell-derived growth factors. Results are progressive over 4-6 weeks as new collagen forms, creating actual structural improvements in skin thickness and texture.
How they compare: Facials, microdermabrasion, and chemical peels work on the skin's surface layers and provide more immediate, temporary results. Microchanneling/microneedling works deeper to create lasting structural changes by activating your body's own collagen production—similar to how PRP "vampire facials" work, but using bioengineered growth factors instead of blood draws.
All can be beneficial depending on your goals. During your appointment, we'll recommend which approach will give you the best results. Learn more about microchanneling →
Do you offer massage services?
Facial massage is included as part of all facial treatments. The 120-minute facial includes a full hour of body massage plus a full hour of facial treatment, providing comprehensive relaxation and care.
We do not offer standalone massage services—massage is provided as part of facial appointments only.
Can I purchase the products you use?
Yes! Both Vivier (while supplies last) and Oxygen Biological products are available for retail purchase. We'll recommend specific products based on your skin's needs and help you build an effective homecare routine. We even carry Oxygen Biological's professional-grade insect repellent for clients who appreciate quality formulations beyond skincare.
Professional-grade skincare makes a significant difference in maintaining and enhancing your facial results between appointments. The active ingredient concentrations in these products far exceed what's available in drugstore or department store brands.
What should I do before and after my facial?
Before your facial:
- Arrive with a clean face (or we'll cleanse for you)
- Avoid aggressive exfoliation or new products for 48 hours prior
- Let us know about any recent treatments (Botox, fillers, laser) or new medications
- Avoid sun exposure or tanning before your appointment
After your facial:
- Avoid touching your face unnecessarily
- Skip makeup for the rest of the day if possible (especially after extractions)
- Use gentle products and avoid harsh actives for 24-48 hours
- Wear SPF daily (this should be standard, but especially important after treatments)
- Avoid intense heat (saunas, hot yoga) for 24 hours
- Stay hydrated and follow any specific homecare instructions provided
What Our Clients Say
⭐⭐⭐⭐⭐ Rated 5.0 on Google (14 Reviews)
Read all reviews on Google →
"I've been going to Hideaway Spa since the beginning for all of my beauty needs (waxing, mani/pedi, facials). She is excellent and comes highly recommended!"
— Sarina S.
"High quality spa services and products. Everything is clean and hygienic. She cares about giving great service to her clients."
— Laura P.
"Look forward to my appointment every time! Very talented, capable and great company!"
— Lee-Ann H.